Privacy policy

I. Name and address of the person responsible

The person responsible within the meaning of the basic data protection regulation and other national data protection laws of the member states as well as other data protection regulations is the:

aikux Service GmbH
Hallerstrasse 6
10587 Berlin / Germany

Germany

Phone: + 49 (30) 80 95 010-40

E-mail: info@aikux.com

Website: www.aikux.com

 

II. General information on data processing

1. Scope of processing of personal data

In principle, we process personal data of our users only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent can not be obtained for reasons of fact and the processing of the data is permitted by law.

2. Legal basis for processing personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 Para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) lit. b GDPR as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 Para. 1 lit. c GDPR as the legal basis.

In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the first-mentioned interest, Article 6 (1) lit. f GDPR as the legal basis for processing.

3. Data deletion and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, such storage may be provided for by the European or national legislator in EU regulations, laws or other regulations to which the controller is subject. Blocking or deletion of the data also takes place when a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for conclusion of a contract or fulfillment of the contract.

III. Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected here:

(1) Information about the browser type and version used
(2) The operating system of the user
(3) The user's Internet service provider
(4) The IP address of the user
(5) Date and time of access
(6) Websites from which the user's system accesses our website
(7) Websites that are accessed by the user's system via our website

The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.

2. Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 Para. 1 lit. f GDPR.

3.     Purpose of data processing

The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user's IP address must be kept for the duration of the session.

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

Our legitimate interest in data processing in accordance with Art. 6 Paragraph 1 lit. f GDPR.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

5. Opposition and removal option

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.

IV. Use of cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or the Internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break.

The following data is stored and transmitted in the cookies:

(1) language settings
(2) Items in a shopping cart
(3) Choice or deselection of content

In addition, we use cookies on our website that allow an analysis of users' browsing behavior. In this way, the following data can be transmitted:

(1) Entered search terms
(2) Frequency of page views
(3) Use of Website Features
(4) pdf download
(5) campaign measurement

When accessing our website, the user is informed by an info banner about the use of cookies for analysis purposes and obtained his consent to the processing of the personal data used in this context. In this context, there is also a reference to this privacy policy.

b) Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 Para. 1 lit. f GDPR.

c) Purpose of the data processing

The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website can not be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break.

We require cookies for the following applications:

(1) Applying language settings
(2) Choices to view selected content

The user data collected through technically necessary cookies will not be used to create user profiles.

The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer.

1. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further information on the website
Website services and internet usage related services to the website operator.
 
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de
Alternatively to the browser plugin or within browsers on mobile devices, please click
on the following link to set an opt-out cookie that will prevent Google Analytics from entering this site in the future (this opt-out cookie works only in this browser and only for that domain, delete your cookies in this one) Browser, you need to click this link again): Disable Google Analytics

2. Google Re/Marketing Services

We use the Marketing and Remarketing Services ("Google Marketing Services") of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, ("Google"). Google Marketing Services allows us to better target advertisements for and on our website so that we only present ads to users that potentially match their interests. If, for example, users see ads for products that they are interested in on other websites, this is called "remarketing".

For these purposes, when Google and our other websites that are running Google Marketing Services are activated, Google immediately codes Google and so-called (re) marketing tags (invisible graphics or code, etc.) are added to the website as "Web Beacons") incorporated into the website. With their help, the user can store an individual cookie, ie a small file (instead of cookies, comparable technologies can also be used). The cookies can be set by different domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. In this file is noted which web pages the user visited, for what content he is interested and what offers he has clicked, as well as technical information about the browser and operating system, referring web pages, visit time and other information on the use of the online offer. It will also be the IP address
users, whereby we report in the context of Google Analytics that the IP address is shortened within member states of the European Union or other parties to the Agreement on the European Economic Area and only in exceptional cases completely transferred to a Google server in the USA and cut there. The IP address will not be merged with data of the user within other offers from Google. This information above may also be associated with such information from other sources. If the user then visits other websites, they can be displayed according to his interests, the ads tailored to him. The data of the users are pseudonym processed in the context of the Google marketing services. For example, Google does not store and process users' names or e-mail addresses, but processes the relevant data in a cookie-related manner within pseudonymous user profiles. That is, from the perspective of Google
the ads are not managed and displayed to a specifically identified person, but to the cookie owner, regardless of who that cookie owner is.

This does not apply if a user has explicitly allowed Google to process the data without this pseudonymization. The information collected about users by "DoubleClick" is transmitted to Google and stored on Google's servers in the United States. Among the Google marketing services we use is the online advertising program "Google AdWords". In the case of Google AdWords, each advertiser receives a different "conversion cookie". Cookies can not be tracked through AdWords advertisers' websites.

The information collected through the cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. We embed third-party ads based on Google's DoubleClick marketing service. DoubleClick uses cookies, which allow Google and its affiliate websites to serve ads based on users' visits to this site or other sites on the Internet. We also engage third-party ads based on the Google AdSense marketing service. AdSense uses cookies, with Google and its affiliate websites, to display ads based on users' visits to this site or otherwise
Websites on the Internet is enabled. Another Google marketing service we use is the Google Tag Manager, which allows additional Google analytics and marketing services to be integrated into our website (eg, AdWords, DoubleClick, or Google Analytics). , For more information about Google's data usage for marketing purposes, see the overview page:
https://www.google.com/policies/technologies/ads, Google's privacy policy is at https://www.google.com/policies/privacy available. If you want to opt out of Google Marketing Services collection, you can take advantage of Google's recruitment and opt-out options: http://www.google.com/ads/preferences.

Our legitimate interest in processing personal data in accordance with Art. 6 Para. 1 lit. f GDPR.

3) Use of SalesViewer® technology:
This website uses SalesViewer® technology from SalesViewer® GmbH to collect and store data for marketing, market research and optimization purposes based on the legitimate interests of the website operator (Art. 6 Para. 1 lit.f GDPR).
For this purpose, a JavaScript-based code is used, which is used to collect company-related data and the corresponding use. The data collected using this technology is encrypted using a non-recalculable one-way function (hashing). The data is immediately pseudonymized and is not used to personally identify the visitor to this website.
The data saved in the context of Salesviewer will be deleted as soon as it is no longer required for its intended purpose and there are no legal retention requirements to prevent the deletion.
You can object to the collection and storage of data at any time with future effect by clicking this link https://www.salesviewer.com/opt-out to prevent future collection by SalesViewer® on this website. An opt-out cookie for this website is placed on your device. If you delete your cookies in this browser, you must click this link again.

4) Duration of storage, objection and removal options

Cookies are stored on the computer of the user and transmitted by this on our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

V. Newsletter

1. Description and scope of data processing

On our website you can subscribe to a free newsletter. The data from the input mask are transmitted to us when registering for the newsletter.

(1) e-mail address
(2) name
(3) company name

In addition, the following data is collected upon registration:

(1) IP address of the calling computer
(2) Date and time of registration
(3) The website where the registration takes place

For the processing of the data, your consent is obtained during the registration process and reference is made to this privacy policy.

If you are on our website

- request information material (white paper),
- fill out a contact form,
- request a test version,
- as well as a webinar registration
- or register for an event

and in this case deposit your e-mail address, this can subsequently be used by us for sending a newsletter. In such a case, the newsletter will only send direct mail for your own similar goods or services.

In connection with the processing of data for the sending of newsletters, there is no disclosure of the data to third parties. The data will be used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for the processing of the data after the user has registered for the newsletter is Article 6 (1) lit. a GDPR.

Legal basis for sending the newsletter as a result of:

- request information material (white paper),
- fill out a contact form,
- request a test version,
- a webinar registration
- or an event registration

is § 7 UWG.

3. Purpose of data processing

The collection of the user's e-mail address serves to deliver the newsletter.

The collection of other personal data in the context of the registration process serves to prevent misuse of the services or the email address used.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The e-mail address of the user is therefore stored as long as the subscription to the newsletter is active.

5. Opposition and removal option

Subscription to the newsletter may be terminated at any time by the user concerned. For this purpose, there is a corresponding link in each newsletter.

This also allows a revocation of the consent to the storage of the personal data collected during the registration process. Furthermore, there is a possibility to delete the data of the user

VI. Registration

1. Description and scope of data processing

On our website, we offer users the opportunity to register with the provision of personal data for the following services:

- participation in a webinar,
- Access to non-public content such as white papers,
- Registration for an event,
- Request for a software test version.

The data is entered into an input mask and transmitted to us and stored. A transfer of the data to third parties takes place only in the following cases:

The data will be passed on to the partner / manufacturer who is conducting a webinar or software trial, as far as necessary in the context of the implementation, and only if a service has been selected that requires the disclosure.  

The following data is collected during the registration process:

(1) e-mail address
(2) name
(3) company name
(4) Name of the webinar, white paper, event, or software for which a trial is desired.

At the time of registration, the following data is also stored:

(1) The IP address of the user
(2) Date and time of registration
(3) The website where the registration takes place

As part of the registration process, the consent of the user to process this data is obtained.

2. Legal basis for data processing

Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR.

If the registration is used to fulfill a contract to which the user is a party or to carry out pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 Para. 1 lit. b GDPR.

3. Purpose of data processing

User registration is required for the provision of certain content and services on our website.

For the registration of the event, the software tests and the use of our protected contents an identification of the user is necessary to avoid confusion and misuse.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

This is the case for the data collected during the registration process when the registration on our website is canceled or modified.

5. Opposition and removal option

As a user, you have the option of canceling the registration at any time. You can change the data stored about you at any time.

The following options are available to users to cancel or change their data

- Form: Possibility to request the deletion of the user's data on our website (box) under https://www.aikux.com/newsletter/abmeldung/

       Contact by e-mail to info@aikux.com or by post.

VII. Contact form and email contact

1. Description and scope of data processing

On our website the following additional contact forms are available:

- Newsletter Sign up

- Form for testing, offers and questions

These forms are used for electronic contact. If a user realizes this option, the data entered in the input mask will be transmitted to us and saved. These data are:

(1) name
(2) e-mail address
(3) company name

At the time of sending the message, the following data is also stored:

(1) The IP address of the user
(2) Date and time of contact
(3) The website (domain) and page from which the contact is made

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.

Alternatively, contact via the provided e-mail address is possible. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.

2. Legal basis for data processing

The legal basis for processing the data is Art. 6 Para. 1 lit. a GDPR.

The legal basis for the processing of the data that is transmitted in the course of sending an email is Art. 6 Para. 1 lit. f GDPR. If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR.

3. Purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.

5. Opposition and removal option

The user has the possibility at any time to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation can not continue.

- Form: Possibility to request the deletion of the user's data on our website (box) under https://www.aikux.com/newsletter/abmeldung/
- Contact by email to info@aikux.com- or by post.

All personal data stored in the course of contacting will be deleted in this case.

VIII. Rights of the data subject

If personal data is processed by you, you are the person concerned within the meaning of the DSGVO and you have the following rights towards the responsible person:

1. Right to information

You may ask the person in charge to confirm if personal data concerning you is processed by us.

If such processing is available, you can request information from the person responsible about the following information:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data that are processed;

(3) the recipients or the categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;

(4) the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;

(5) the existence of a right to correction or deletion of your personal data, a right to restrict processing by the person responsible or a right to object to this processing;

(6) the right to lodge a complaint with a supervisory authority;

(7) all available information on the origin of the data if the personal data are not collected from the data subject;

(8) The existence of automated decision-making including profiling in accordance with Art. 22 Paragraphs 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the person concerned.

You have the right to request information about whether the personal data relating to you is being transmitted to a third country or to an international organization. In this context, you can request to be informed about the appropriate guarantees in accordance with. Art. 46 GDPR to be informed in connection with the transfer.

2. Right to rectification

You have a right to rectification and / or completion to the controller, provided the personal data you process is incorrect or incomplete. The responsible person must make the correction without delay.

3. Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

(1) if you dispute the correctness of the personal data concerning you for a period of time that enables the person responsible to check the correctness of the personal data;

(2) the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;

(3) the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

(4) if you have objected to the processing in accordance with Art. 21 Paragraph 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State.

If the restriction on processing has been restricted in accordance with the above conditions, the person responsible will inform you before the restriction is lifted.

4. Right to cancellation

a) Obligation to delete

You may require the controller to delete your personal information without delay, and the controller is required to delete that information immediately if one of the following is true:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent on which the processing was based in accordance with. Art. 6 para. 1 lit. a or Art. 9 Para. 2 lit. a GDPR, and there is no other legal basis for the processing.

(3) According to Art. 21 Para. 1 GDPR objection to the processing and there are no overriding legitimate reasons for the processing, or you object acc. Art. 21 para. 2 GDPR objection to the processing.

(4) The personal data concerning you have been processed unlawfully.

(5) The deletion of your personal data is necessary to fulfill a legal obligation under Union law or the law of the member states to which the person responsible is subject.

(6) The personal data relating to you were collected in relation to information society services offered in accordance with Art. 8 (1) GDPR.

b) Information to third parties

If the person responsible has made the personal data concerning you public and is acc. According to Art. 17 Para. 1 GDPR, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you are the data subject You have requested that you delete all links to this personal data or copies or replications of this personal data.

c) Exceptions

The right to erasure does not exist if the processing is necessary

(1) to exercise the right to freedom of expression and information;

(2) To fulfill a legal obligation that requires processing under the law of the Union or of the member states to which the person responsible is subject, or to perform a task that is in the public interest or in the exercise of official authority that is transferred to the person responsible has been;

(3) for reasons of public interest in the area of ​​public health in accordance with Art. 9 Para. 2 lit. h and i as well as Art. 9 Para. 3 GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes acc. Art. 89 para. 1 GDPR, insofar as the right mentioned under section a) is likely to make the realization of the objectives of this processing impossible or seriously impair it, or

(5) for the establishment, exercise or defense of legal claims.

5. Right to be informed

If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort.

You have a right to the person responsible to be informed about these recipients.

6. Right to data portability

You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the person responsible for providing the personal data, provided that

(1) the processing is based on consent in accordance with. Art. 6 para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR or on a contract according to. Art. 6 para. 1 lit. b GDPR is based and

(2) the processing is carried out using automated procedures.

In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.

7. Right to Object

You have the right, for reasons that arise from your particular situation, to object at any time to the processing of your personal data, which is based on Art. 6 Para. 1 lit. e or f DSGVO takes place to object; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

You have the option, in the context of the use of information society services - regardless of the 2002 / 58 / EC directive - of exercising your right of opposition through automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision

(1) is necessary for the conclusion or performance of a contract between you and the person responsible,

(2) is permissible on the basis of legal provisions of the Union or of the member states to which the person responsible is subject and these legal provisions contain appropriate measures to safeguard your rights and freedoms and your legitimate interests or

(3) takes place with your express consent.

However, these decisions may not be based on special categories of personal data according to Art. 9 Para. 1 GDPR, unless Art. 9 Para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

With respect to the cases referred to in (1) and (3), the controller shall take reasonable steps to uphold the rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and heard on challenge of the decision.

10. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates.

The supervisory authority to which the complaint was submitted informs the complainant about the status and the results of the complaint, including the possibility of a judicial remedy according to Art. 78 GDPR.